Visual Experiences That Connect: A look at the power of UGC and the tech needed to support it
User generated content (UGC) plays a critical role in influencing buying decisions. Research has repeatedly shown that shoppers are instinctively drawn to their fellow consumers' take on a product or brand. As much as star ratings and written reviews carry heavy weight, companies must find more compelling ways to capture shoppers’ interest.
User generated content benefits e-commerce businesses in a number of ways. They can leverage user generated content for marketing material, to help improve the relationship between the brands and its customers, improve shopper confidence in a purchase, reduce the rate of returns and much more.
This Cloudinary whitepaper answers the big questions about UGC and provides actionable recommendations to help you integrate it into your overall business strategy in the way that resonates most with your audience. The whitepaper will help you:
Answer the question, “what is user generated content and why integrate it into your content strategy?”
Understand how user generated content benefits your business both directly and indirectly
Get inspiration from a number of user generated content examples
Determine how to inspire, manage and share user generated content across channels